Monsieurgolf is the golf webstore #1 in France

• How will my order be shipped?
• When will my order arrive?
• How to track the status of my order?
• My order has shipped, but I have not yet received.
• I checked the tracking online, but the delivery state does not change.
• How do I shop all across Europe?
• I need to change the delivery address.
• I will not be home on time for delivery.
• How much delivery will cost me?
• What happens if my order is lost or damaged?

All orders will be shipped by Colissimo or Chronospost, delivered on weekdays and normal business hours for additional security, a signature is required.

You can track the status of your order on our website under the heading "Suivre mes commandes"

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Once your order has been entrusted to the carrier for delivery, you will receive an e-mail shipping notice with an estimated delivery date. This is automatically calculated from the distance between our warehouse and the address for delivery.

You can track the status of your order via our website under the heading "Suivre mes commandes"

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Visit our website under the heading "Suivre mes commandes" for an update on the status of your delivery.

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All orders will be mailed, delivered during business office hours and a signature will be required.

You can track the status of your order under the heading "Suivre mes commandes".

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It is possible that the tracking information are not updated very regularly, even if delivery normally follows its course. However, if your order has exceeded the expected delivery date in your shipment notification, please contact our customer service.

We will investigate with the carrier, and we strive to deliver as quickly as possible.

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Shop for golfers in 15 European countries - where you live. You choose the billing address and then you create the delivery address for you (you can create as many shipping addresses as you like). And a command prompt and sound advice, just call an expert Monsieurgolf at +33 (0) 5 63 53 38 23, price of a normal call, Monday to Friday from 9am to 18pm.

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If you have not yet received your shipment notification email, you can always change your details in "My Account". If you are unable to do so, please contact our customer service.

If your order is already in transit, please contact the carrier indicated in the Order Status section of your account.

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As a signature is required upon delivery, our carrier will leave a calling card in your absence. You can then contact them directly at your convenience to set a new date of delivery to normal office hours or suggest an alternative delivery address.

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Delivery is free for orders in excess 450 € including VAT all across Europe. For orders of less than those amount, this fee is automatically added to your order. In all cases, the amount of delivery indicated in your basket before confirming your purchase.

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In case of problems with the delivery of your order, Monsieurgolf come into direct contact with the carrier to fix the problem as quickly as possible, you cause the least inconvenience. We will try to contact you and keep you abreast of developments in our investigation and, if necessary, will send a replacement product.

If you have received your order and find that it is damaged, please call our customer service at +33 5 63 53 38 23.

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